The hidden risks of SaaS for SMBs
Software-as-a-Service (SaaS) tools are revolutionizing the way small and medium-sized businesses (SMBs) operate, offering unparalleled convenience and scalability. But behind this ease lies a growing risk: cybersecurity vulnerabilities that could threaten a business’s future. Here’s why SMBs should pay attention to their SaaS security: SaaS usage is growing rapidly SMBs often rely on dozens of SaaS or web-based tools for performing day-to-day tasks. From employee onboarding software to social media management platforms, SaaS has made it easier than ever to scale operations. However, every new account your team creates expands your “attack surface” — the points where hackers could potentially breach your systems. If left unmanaged, this sprawl becomes a significant vulnerability. SaaS accounts are prime targets for cyberattacks Hackers view SaaS accounts as low-hanging fruit. These accounts often contain valuable data such as customer information, financial records, and business strategies, but because SMBs may not have robust security measures in place, their SaaS accounts become easy targets. If you do not secure these tools, your business could face costly repercussions. AI-powered SaaS is booming The rise of generative AI applications, such as chatbots and content generators, has introduced more SaaS tools into the workplace. While these tools can be game-changers for efficiency, they also introduce new security risks. Many AI applications require access to sensitive company data to function effectively, making them potential gateways for cybercriminals. Regulations are becoming stricter Laws around data privacy and security, such as the General Data Protection Regulation and the California Consumer Privacy Act, apply to businesses of all sizes. Failing to secure your SaaS tools can lead to noncompliance, which may result in hefty fines or legal trouble. For SMBs operating on tight budgets, these consequences can be devastating. What can you do to protect your SaaS ecosystem? While securing your SaaS infrastructure may seem daunting, there are steps you can take to safeguard your business and its data. Take inventory – List all the SaaS tools your business uses and identify who has access to them. This will help you keep track of potential vulnerabilities and monitor user access. Implement strong passwords – Require your employees to use unique and complex passwords for each SaaS tool. Encourage the use of a password manager to make this easier. Use multifactor authentication (MFA) – Enable MFA where possible. This requires users to go through an additional step, such as entering a code or using biometric verification, before accessing SaaS tools. Regularly audit access – Ensure that only current employees have access to SaaS tools and revoke permissions when team members leave. Educate your team – Train your employees on safe SaaS usage, such as not sharing login information or installing unauthorized software. Why SaaS security matters For SMBs, a data breach isn’t just a technical issue, it’s a potential crisis that can shut them down. Losing customer trust or facing regulatory fines can set you back significantly. By taking proactive steps to safeguard your SaaS tools, you can protect your business, your customers, and your reputation. Staying ahead of SaaS-related security challenges isn’t just for big corporations. SMBs have just as much to lose — and with the right approach, just as much to gain in resilience and trust. Get in touch with our cybersecurity specialists today to learn more about safe SaaS usage and how we can help protect your business from potential threats.
Stay secure in 2025: Cybersecurity resolutions you should keep this year
Cybercrime is more sophisticated and persistent than ever, putting small businesses at significant risk of attack. The new year offers a fresh start, and what better way to begin than by prioritizing your business’s cybersecurity? Below are seven actionable resolutions to help you protect your data, your customers, and your reputation in the coming year. Learn to use AI assistants securely AI assistants such as ChatGPT and Siri are powerful tools for small businesses. They can help with everything from drafting documents to scheduling tasks. However, using these tools can also introduce potential security risks, such as data leaks or exposure of sensitive information. To mitigate risks: Never process confidential business information through an AI assistant. Use secure networks when accessing AI assistants. Regularly monitor and restrict data sharing settings. Switch to passkeys Traditional passwords are becoming a thing of the past. Passkeys — a new, highly secure alternative — eliminate the need for memorizing passwords. They rely on advanced biometric or device-based authentication, which greatly reduces the risk of hacking. Switching to passkeys is simple. Platforms such as Google, Apple, and Microsoft now offer passkey options that sync across devices. Enable this feature wherever possible to level up your security. Find and replace outdated passwords Despite the rise of passkeys, passwords still play a vital role in online security. It’s important to audit and change old passwords regularly for maximum protection. Ensure your passwords are strong by following these best practices: Use a unique combination of letters, numbers, and special characters for each password. Avoid using dictionary words or easily guessed phrases. Enable multifactor authentication wherever possible. Learn how to spot deepfakes Deepfakes are AI-generated videos, audio, or images that are used to deceive individuals and organizations by convincingly replicating real people. From business scams to fake video calls, these tricks are on the rise, making awareness key. To spot deepfakes and avoid falling for related scams: Watch for unnatural blinking or poorly synced lip movements. Use reverse image searches or deepfake scanners to verify content. Stay skeptical of urgent requests delivered through videos or strange behavior in calls. Use encrypted messaging apps Not all communication apps are built with privacy in mind. Using platforms with end-to-end encryption ensures your conversations remain secure. Look for apps with robust privacy policies, and ensure they don’t store the content of your conversations. Set aside time for regular backups Data loss, from hard drive failures to ransomware, is an all-too-common scenario for small businesses. The solution? Regular backups. Dedicate some time every month to back up your critical business data. Use cloud-based services along with physical data storage options for redundancy. Remember the 3-2-1 backup strategy: Keep three copies of important files. Store them on two different types of media. Keep one copy off site or in the cloud. Enter your credit card number less often Each time you input your credit card details, there’s a risk it could be intercepted by hackers. Minimize exposure by: Using virtual card numbers provided by your bank or payment apps. Sticking to trusted payment portals such as PayPal, Google Pay, or Apple Pay. Saving payment details only when absolutely necessary. These practical resolutions can help you stay ahead of evolving threats while protecting your business and reputation. Start small, pick two or three habits to implement today, and watch how your confidence grows in 2025. Get in touch with our cybersecurity experts for more specific guidance on protecting your digital assets.
Stay secure this holiday season: Strategies for safer online shopping
During the holiday season, skipping the crowds and shopping from your computer or phone is undeniably convenient, but this ease of access comes with potential pitfalls. Cybercriminals ramp up their tactics, preying on unsuspecting shoppers with scams, fake deals, and phishing attempts. The good news is staying secure while shopping online is simpler than you think. By following a few straightforward strategies, you can outsmart cyberattackers, keep your personal information safe, and focus on spreading holiday cheer.Shop only on trusted websites and retailers Where you shop online is vital to your online security. Stick to well-known retailers or trusted sellers, and always look for “https” in the URL to confirm a secure connection. A legitimate website will also display clear contact information and customer support options, making it easy for you to reach out to them directly. If you’re considering shopping with a new or an unfamiliar seller, take the time to verify their authenticity. Read customer reviews for possible red flags or outright warnings that it’s a scam (such as the lack of encryption or contact information). Furthermore, if a deal seems too good to be true, it probably is, so it’s best to just walk away and shop somewhere else. Protect your personal information Your personal information is a valuable target for cybercriminals, so it’s essential to be mindful of what you share online. Reputable retailers only ask for necessary details, such as your payment information and delivery address, and most of them will detail in their privacy policies that they do not store this kind of information. Be cautious of websites that request sensitive information such as your Social Security number, as this is rarely needed for online purchases. Recognizing phishing attempts — emails and ads disguised as legitimate messages to steal sensitive information, such as login credentials — is also critical to protecting your data. Avoid clicking on links in unsolicited emails or messages, especially those asking you to verify your account or payment details. Instead, visit the retailer’s official website directly to check for any issues. To improve security, craft unique, robust passwords for every shopping account, or consider using a password manager to create and securely save them. Keep your devices and networks secure Before making any purchases, check that your computer, tablet, or smartphone is updated with the latest software. These updates typically contain security fixes that address recently identified vulnerabilities. Equally important is the network you use. Avoid using public Wi-Fi networks for sensitive activities like online banking or shopping, as these networks are often unsecured and vulnerable to cyberattacks. If you must shop on the go, consider using a virtual private network (VPN) to add a layer of encryption to your connection, keeping your data safe from the prying eyes of cybercriminals. Use payment methods with discretion How you pay online can make a big difference in protecting your finances. For instance, credit cards offer a higher level of protection against fraud and unauthorized transactions, with features such as chargeback and separate account liability. Likewise, using secure payment services such as PayPal or Apple Pay enhances safety by keeping your financial information hidden from retailers. Furthermore, stay vigilant by reviewing your bank and credit card statements regularly. Set up transaction alerts to monitor your purchases in real time and quickly catch any unauthorized activity. Taking these small steps can help you act fast if something seems off and keep your finances secure during the busy holiday season. Take advantage of online security features Many retail websites and payment platforms offer built-in security features such as two-factor authentication (2FA), which adds a second layer of security to your account. When enabled, 2FA requires you to confirm your identity via a secondary method, whether that’s a text message or authentication app, alongside your password. If available, biometric options such as fingerprint or facial recognition offer another simple, secure way to access your accounts. By taking these precautions, you can enjoy the convenience of online shopping without compromising your security. If you need expert guidance to strengthen your tech defenses, contact us today — we’re here to help!
Unwrapping the truth about cyberthreats: A holiday security guide for retailers
The holiday season brings tons of opportunities for retailers to thrive, but it also opens the door to increased cyber risks. With so many people shopping and transactions spiking, cybercriminals see this period as a perfect chance to strike. From sneaky phishing attempts to full-blown ransomware attacks, your business could be at risk. But don’t worry, here’s a breakdown of some common holiday cyberthreats and how to steer clear of them. The danger of ransomware Ransomware is a major headache, especially when your store is bustling with holiday shoppers. These attacks involve hackers locking down critical files and demanding payment in exchange for restored access. If affected, your business could face lost sales, stolen data, and reputational damage. One way to defend against ransomware is to regularly back up your key data and store them offline. This ensures your files are safe even if hackers infiltrate your system. It’s also smart to keep your software up to date, and train your team to identify suspicious emails, as many ransomware attacks sneak in through shady links or attachments in emails from unknown sources. Phishing tactics to watch out for Phishing scams spike during the holidays. Cybercriminals might pose as popular brands, sending fake emails or messages to trick employees into revealing passwords or customers into sharing their payment info. These scams could lead to stolen data or unauthorized transactions, jeopardizing your business operations during the busiest season of the year. Combat phishing by educating employees and customers about red flags such as fake login pages or emails that evoke a sense of urgency. Advanced spam filters can catch many of these scams before they even reach inboxes. Enabling multifactor authentication on accounts is another way to keep phishers at bay. Securing your point-of-sale (POS) systems POS malware is a sneaky tactic that lets cybercriminals steal payment information during checkout. It’s a serious issue that not only hurts your bottom line but also damages customer trust. To keep your POS systems safe, ensure they’re updated and patched with the latest security updates. Using a secure payment system with encryption and tokenization adds extra layers of protection. Additionally, train your staff to look out for skimming devices, which are small gadgets attached to card readers that steal card details. Defending against bots Retail websites are often targeted by bots during the holidays. These automated programs can cause all kinds of chaos, from scooping up limited-edition products to overwhelming your system with fake accounts and slowing down operations. The best way to handle bots is by using tools that identify and filter automated traffic, ensuring real customers have a smooth shopping experience. Setting limits on purchases of popular items and keeping a close eye on unusual web traffic patterns can also help prevent problems. If you notice a sudden surge in activity from one IP address, for example, it might be a sign of bot activity. Keeping insider threats in check Not all cyber risks come from outside your organization. Insider threats, whether intentional or accidental, are a big concern, especially when you bring on temporary staff during the holidays. These can range from an employee stealing customer data to simple mistakes such as leaving a computer unlocked. The key to addressing this? Start with strong security policies. Limit access to sensitive data and monitor for unusual employee behavior. Training all team members, including temp workers, about security best practices is essential. Doing background checks for new hires can also help you avoid potential issues. By being proactive and implementing the tips above, you can better protect your retail operations from cyberattacks. If you need expert help, contact us today, and we’ll help you secure your store and give you peace of mind during this busy time of year.
Top holiday cyberthreats retailers need to watch out for
During the holidays, retailers can feel overwhelmed by the number of tasks they need to complete. But while keeping up with the holiday rush, they also need to be vigilant about potential cyberthreats. With more customers shopping online and increased payment activity, there are several risks that can affect retailers during this time. Below are the top holiday cyberthreats that retailers need to watch out for, as well as ways they can defend against these. Ransomware attacks Ransomware is one of the most disruptive cyberthreats, especially during the high-traffic holiday season. In a ransomware attack, cybercriminals encrypt sensitive files, halting the victim’s operations until they pay the ransom. For retailers, an attack like this could mean lost sales, compromised data, and damaged reputation. One countermeasure against ransomware attacks is to regularly back up critical data and store it offline so files remain safe even if the entire network is compromised. Keep all software up to date to close security gaps that ransomware may exploit. You should also train employees to recognize suspicious emails, such as those with attachments or links from unknown senders, which often deliver ransomware. Phishing scams Phishing attacks spike during the holiday season, with scammers impersonating familiar brands and retailers. These fake communications may trick employees into revealing credentials or customers into entering sensitive payment information, leading to data theft or unauthorized purchases. To defend against these scams, educate employees and customers on common phishing tactics, such as fake login pages or emails with urgent requests. Use advanced spam filters to catch these messages, and implement multifactor authentication for an extra layer of security. Point-of-sale (POS) malware Cybercriminals use POS malware to intercept card data during transactions, especially in physical stores. This threat can damage a retailer’s reputation and result in significant losses if customer data is stolen. POS systems should be properly secured, monitored, and regularly updated with the latest security patches to prevent malware attacks. Consider implementing a secure payment platform that encrypts all data in transit and tokenizes card information for added protection. Also, train employees on how to spot suspicious devices or activity near point-of-sale terminals, as criminals often use skimming devices — small devices attached to a card reader that capture data from the magnetic stripe on credit and debit cards. Bot attacks Bot attacks can disrupt a retailer’s website, causing inventory shortages, delaying checkout times, and flooding systems with fake accounts. Cybercriminals may use bots to scoop up limited stock for resale or overwhelm servers during peak traffic periods, causing poor user experience. To handle bot threats, deploy bot mitigation tools to filter out automated traffic and allow real customers to shop. Setting purchase limits on high-demand items can also prevent bots from buying everything in stock. Moreover, regularly monitoring website traffic for unusual patterns (e.g., high traffic from a single IP address) can help identify and prevent bot attacks. Insider threats Insider threats are one of the most difficult cyber risks to prevent because they come from within an organization. Such threats could be anything from a disgruntled employee stealing customer data or sensitive information to unintentional mistakes that compromise security (e.g., leaving a computer unlocked). Insider threats are not uncommon during the holidays, as temporary employees may not have the same level of security awareness or loyalty as regular employees. The most effective way to mitigate insider threats is through proper employee training and implementing strong security protocols. This includes regularly changing passwords, restricting access to sensitive data, and monitoring employee behavior for any unusual or suspicious activity. It’s also worth performing background checks on temporary employees to ensure they do not have a history of malicious behavior. With the tips above and our team by your side, you can keep your business secure and protect your customers’ data. Contact us today to secure your retail business this holiday season and beyond.
Hack-proof your passwords with the latest NIST password guidelines
Want to outsmart hackers? Start with your passwords. By following the latest guidelines from the National Institute of Standards and Technology (NIST), you can create robust passwords that will keep your accounts and information secure. The evolution of password guidelines Initially, NIST emphasized the complexity of passwords, encouraging a mix of uppercase letters, lowercase letters, numbers, and special characters. While this approach aimed to enhance security, it often led to frustration among users, especially when they forget their password. This ultimately resulted in inefficient password practices. Recognizing these limitations, NIST shifted its focus toward length. Longer passwords, even if simpler, prove more effective against brute force attacks and are easier for users to remember. At one point, it was common for systems to mandate frequent password changes to maintain security. However, this often led to weaker passwords, as users would resort to minor variations of their previous passwords. NIST has since acknowledged the potential drawbacks of this approach and reformed its guidelines accordingly. The 2024 NIST guidelines: A new era The latest NIST guidelines prioritize user-friendly security practices. These guidelines focus on creating a balance between security and usability, recognizing that overly complex requirements can lead to user frustration and ultimately weaken security. 1. Prioritize length over complexity Longer passwords are inherently more secure than complex ones, as they increase the number of possible combinations for attackers to guess. Aim for a minimum length of 12 to 16 characters, and consider using passphrases instead of passwords. Passphrases like “Ilovetakinglongwalks” are easier to remember and type, yet much more challenging for attackers to crack. 2. Eliminate mandatory password expiration As stated earlier, frequent password changes often lead to weaker passwords. NIST now recommends eliminating the practice of mandatory password expiration in favor of changing passwords only when necessary, such as when a data breach occurs or if there is suspicion of compromise. 3. Embrace diverse character sets While complexity is no longer the main focus, using a variety of characters can still enhance password strength. Consider using ASCII and Unicode characters to diversify your passwords. For example, “Løve4ThëSunnyD@ys!” is more secure than “Love4TheSunnyDays!” as it includes special characters and uses both uppercase and lowercase letters. 4. Avoid password hints Password hints, while convenient, can pose a security risk if they’re easily guessed or intercepted. Instead, use alternative strategies such as multifactor authentication or security questions that aren’t easily answered by those not familiar with you. 5. Leverage password managers Password managers offer numerous advantages, from storing complex passwords to generating them for you. These tools also often come with features such as password sharing and auto-fill, making it easier to practice good password hygiene. Enhancing your online security Understanding and adhering to strong password practices is crucial in safeguarding your digital identity. By adopting these updated NIST guidelines, you can enhance your online security and reduce the risk of cyberthreats. Remember, a strong password is your first line of defense — make it count! If you want more tips on how to improve your cybersecurity, call our experts today.
The 5 most common security risks to your IT and how to address them
Security breaches often stem from a handful of common threats, both internal and external. Identify the five most IT security risks and learn how to address them effectively to keep your systems safe. Accidental malware installation Malware, also known as malicious software, is software created that causes damage to computers, servers, or networks. It ranges from viruses and worms, to ransomware and spyware, and is capable of stealing sensitive data or causing significant harm to systems. Malware can be inadvertently installed through various means, often by downloading software from untrusted sources. For example, torrent websites may prompt users to download software for proper functionality, only to include malware as part of the installation. Additionally, hackers may send emails with infected attachments or links to malicious websites disguised to look official. You can avoid malware installation by implementing the following best practices: Download only from trusted sources: Ensure that any software is from a reputable website. Be vigilant about the URL, as cybercriminals often create fake sites with slightly altered addresses, such as “www.g00gle.com” instead of “www.google.com.” Inspect file names: Malware often masquerades as legitimate files, using similar names with slight variations. If in doubt, do not download the file and, if it’s from someone you know, verify its authenticity. Scan before opening: Scan all downloaded files with antivirus software before accessing them. Avoid risky websites: Steer clear of torrent sites, adult content, or platforms that stream pirated videos, as these often harbor malware. Unauthorized admin access Many users operate their computers with administrator privileges, allowing them to install software and change settings. If a hacker gains access to an admin account, they can control the system entirely, potentially exposing sensitive data and network integrity. There are two key ways to mitigate this risk: Restrict admin rights: Grant administrative access only to users according to their responsibilities. By restricting admin privileges, you can minimize the impact of a compromised account. Integrate antivirus software: Utilize antivirus software and regularly update it to recognize new threats. Furthermore, routine scans can help recognize potential threats early, providing an additional layer of security against malware that may exploit admin access. Physical access to your computer Allowing physical access to your computer can lead to serious security issues, such as malware infections or data theft. For example, if you leave your computer unlocked, someone could easily insert an infected USB drive or even reset your password, exposing your system and sensitive information. To enhance your computer’s physical security, consider these practices: Use strong passwords: Always secure your computer with a strong, unique password. Lock your computer: Make it a habit to lock, turn off, or log off your device whenever you step away, preventing unauthorized access to your files. Disable unused drives and ports: If you don’t use certain drives, such as CD/DVD or ports like USB, disable them in your system settings. This reduces the risk of someone using removable media to introduce malware or steal data. Insider threats Insider threats are internal security risks that most often originate from employees. These risks can arise from malicious intent, such as a disgruntled employee deleting crucial data, or from negligence, where a worker inadvertently introduces malware. Both scenarios can lead to significant damage to your IT systems. To mitigate insider threats, you should restrict access to files and systems based on each employee’s role, similar to addressing unauthorized admin access. For example, there is no reason a member of the marketing team should have unrestricted access to confidential financial data. Additionally, regularly review and revoke any unnecessary access rights (such as when an employee transfers to another department or leaves the company) to further minimize potential harm. Compromised passwords Weak passwords are a leading cause of security breaches, with 35% of respondents in a Forbes Advisor survey identifying them as the source of their data breaches. Beyond setting easily guessed passwords, individuals often recycle them across several accounts, increasing their vulnerability to a major security breach. To strengthen password security, follow these recommendations: Create strong, unique passwords: For each account, choose complex passwords that include a combination of capital and lowercase letters, numbers, and special characters. Also, consider using passphrases instead of passwords. Passphrases are easier to remember than complex passwords but are significantly harder to crack, providing enhanced security without the burden of memorization. Implement multifactor authentication (MFA): Enhance your security by requiring verification methods in addition to your password, such as a fingerprint or a one-time code. Understanding the most common security risks and incorporating the right security strategies will help secure your business IT against both external and internal threats. For tailored security solutions, reach out to our experts today.
The hidden dangers of fileless malware
A new generation of malware is on the rise, and it’s proving to be a formidable opponent for businesses of all sizes. Fileless malware is just one of the many types of attacks that organizations need to be aware of and prepared to defend against. What is fileless malware? Fileless malware is a type of malicious program that operates without using executable files to infect a computer like how traditional malware does. Instead, it operates within the system’s memory (RAM) or uses legitimate programs already running on your machine to covertly infect your systems. The initial exploit, or intrusion point, can vary, but the most common method used by cybercriminals is through phishing emails containing malicious links or attachments. Once clicked or opened, the malware will execute its code and spread quickly by escalating its privileges and exploiting vulnerabilities in the operating system or applications. It typically leverages built-in system tools such as PowerShell and WMI (Windows Management Instrumentation) to carry out its malicious activities without ever leaving a single file or detectable footprint on the hard drive. Although fileless malware doesn’t install itself permanently on a system, it can establish a persistent foothold by modifying system configurations or scheduling tasks to run malicious scripts every time the system boots up. Its ability to adapt and mimic legitimate processes means it can avoid detection for longer periods, leading to greater damage over time. How to mitigate fileless malware threats To protect against fileless malware, businesses need to take a proactive approach and implement multiple layers of security measures. Here are key strategies for mitigating the risk of fileless malware attacks: Implement advanced endpoint protectionRather than relying solely on basic antivirus software, which may not detect fileless threats, it’s crucial to deploy advanced endpoint protection solutions that can monitor system behavior. These tools can identify suspicious activity in real time, even if no files are involved, by recognizing patterns of abnormal memory usage or unexpected behaviors in trusted programs. Utilize application whitelistingApplication whitelisting is the practice of allowing only approved programs to run on a system. It can be accessed through the operating system’s security settings or through third-party software, where you can determine which applications and scripts are allowed to run based on their digital signatures, publisher, or file paths. By implementing a strict whitelist, businesses can prevent unauthorized programs from running and stop fileless malware in its tracks. Regularly update softwareExploiting software vulnerabilities is a common entry point for fileless malware. To prevent this, it’s critical to ensure that all your software, operating systems, and third-party applications are up to date with the latest patches. Regular patching closes known vulnerabilities that attackers could use to compromise your system. Train employees on phishing awarenessMany fileless malware attacks begin with a phishing email that tricks the user into clicking a malicious link or opening an infected document. Providing regular cybersecurity training to your employees on how to recognize phishing attempts, suspicious links, and unexpected attachments can significantly reduce the chances of malware gaining initial access to your network. Segment networksIf a fileless malware attack successfully infiltrates one part of your network, segmentation can contain the threat, prevent it from spreading, and reduce the overall impact of fileless malware. To segment your network, you can create separate subnets or VLANs and implement strict access control policies that prevent unauthorized communication between different parts of the network. Monitor and analyze network trafficNetwork traffic monitoring can identify anomalies or unusual communication patterns that might indicate a fileless malware infection. For instance, if a system suddenly starts communicating with unknown or suspicious IP addresses, it could be a sign of malware activity. Early detection of any unusual network behavior can help organizations respond quickly and mitigate potential damage. Fileless malware is incredibly sophisticated, and your technical expertise must match its stealthy and evasive nature. If you don’t have cybersecurity experts on your team, working with a managed IT services provider like us can help you implement the necessary security measures and continuously monitor your systems for any signs of fileless malware. Contact us today to protect your business from this growing threat.
How cybercriminals bypass MFA and what you can do about it
Do you feel more secure knowing that you have multifactor authentication (MFA) in place? While MFA is a powerful security measure, it’s important to realize that it’s not infallible. In this article, we’ll explore the ways MFA can be compromised and provide practical tips to protect your organization. How cybercriminals bypass MFA Cybercriminals use a variety of techniques to compromise MFA systems. MFA fatigue MFA fatigue, also known as push bombing, occurs when cybercriminals flood users with numerous authentication requests, often through push notifications. Overwhelmed by the constant bombardment, users may accidentally or out of frustration approve one of the requests, unwittingly giving cybercriminals access. A notable example of this occurred in 2022 when cybercriminals targeted Uber’s external contractor, repeatedly sending MFA requests until access was granted. Phishing In a phishing attack, cybercriminals pose as legitimate entities such as banks or IT support, and send deceptive messages that prompt users to provide their MFA codes. These messages often contain a sense of urgency such as a warning of an account breach or a required security update to pressure users into acting without verifying the authenticity of the request. Once the cybercriminals have the MFA code, they can use it to bypass security systems and gain unauthorized access to accounts or sensitive data. SIM swapping Mobile devices are often used as a primary means of receiving MFA codes, making them a prime target for cybercriminals. In a SIM swapping attack, a cybercriminal convinces a mobile carrier to transfer a victim’s phone number to a new SIM card that they control. Once successful, the cybercriminal intercepts MFA codes sent via SMS, allowing unauthorized access to the victim’s accounts. Strategies to prevent MFA attacks To protect your organization from MFA hacks, follow these strategies: Use risk-based authentication Implement risk-based authentication that dynamically adjusts security requirements based on user behavior. For example, if a user logs in from an unusual location or unknown device, the system can automatically require additional verification. This adaptive approach helps prevent attacks by raising security standards when necessary. Implement hardware-based MFA Hardware security keys such as those that use Fast Identity Online (FIDO) protocols, provide stronger protection than software-based MFA. These physical devices generate unique authentication codes, making them much harder to intercept or duplicate. Consider using hardware-based MFA for highly sensitive applications to enhance your security posture. Regularly review access rights Grant users only the access they need. Regularly audit user permissions to ensure employees have access only to the data and systems necessary for their roles. This limits the potential damage a compromised account can cause, reducing the overall risk to your business. Strengthen password reset processes Password reset procedures can be a weak link in MFA systems. Make sure your reset processes require users to verify their identity through more than one channel. This additional layer of security can prevent cybercriminals from exploiting reset processes to gain unauthorized access. Monitor high-value targets Certain users, such as system administrators and legal or HR personnel, possess elevated privileges that make them attractive to attackers. Pay close attention to the MFA protections surrounding these accounts and implement the strictest security measures. Stay ahead of emerging threats Cybercriminals are constantly evolving their tactics. To ensure your systems remain resilient, keep a close eye on new attack methods and vulnerabilities, and proactively update your security measures to counter these threats. Implementing these strategies can help you significantly bolster your company’s defenses against MFA attacks and safeguard valuable assets from unauthorized access. For a more comprehensive approach to cybersecurity, schedule a consultation with our cybersecurity experts today.
A quick guide to VPNs: The benefits and the criteria for choosing a trustworthy VPN
Even with firewalls and anti-malware software in place, cybercriminals can still intercept your data if you don’t take extra precautions, such as using virtual private networks (VPN). Without a VPN, your business remains exposed to data theft and other serious security breaches. Read this article to learn about VPN, its benefits, and how to pick a VPN you can trust. The basics of VPN A VPN employs encryption technology to establish a secure connection between your device and the internet. Encryption transforms your data into a coded format that is unreadable to anyone who intercepts it. This means that even if cybercriminals manage to capture your data, they won’t be able to decipher it without the encryption key, protecting your sensitive information. Additionally, VPNs mask your location by hiding your IP address. When you connect to a VPN server, your device appears to be browsing from the server’s location rather than your own. What are the benefits of VPN? Public Wi-Fi networks, such as those found in coffee shops, libraries, and airports, are notorious for their lack of security. Data transmitted over these networks can be easily intercepted by cybercriminals. By using a VPN to encrypt your data, you can protect your systems on public networks. VPNs further bolster your anonymity by masking your personal IP address, making it harder for anyone to identify and track your online behavior. Moreover, by connecting to a VPN server in your home country, you can access company networks or websites that may be restricted based on your geographic location even while traveling abroad. Alternatively, you can use VPN to access geo-restricted resources outside your home network. How to choose a VPN provider There are various factors to consider when selecting a VPN provider. Service cost While free VPN services are available, they often keep logs of your online activities or bombard you with ads. Investing in a paid service such as NordVPN or ExpressVPN is advisable because they offer an extensive range of server locations as well as configurations that enhance data security. Server location The location of a VPN’s servers is important for two main reasons. Connecting to a distant server can result in slower speeds due to increased latency. Additionally, if you’re trying to bypass geo-restrictions, it’s crucial to connect to servers in the same region as the content you want to access. For example, to access research published in Canada, you should select a VPN with servers in that country. Capacity Check the data allowance provided by the VPN service. If your work involves extensive online activities, opt for a VPN with a high data limit to avoid slow internet speeds. Also, consider the number of servers available. More servers generally mean better performance, especially for data-heavy tasks. Device compatibility If you use multiple devices for work, such as laptops, tablets, and smartphones, then look for a VPN service that’s compatible with all these devices. IP leak protection Not all VPNs offer the same level of protection. Some might leak your IP address, compromising your privacy. Before committing to a VPN, use a free trial (if available) to test its security features. Then, visit a site like IP Leak to check if your IP address is exposed. If it is, look for a more secure VPN service. VPNs are a flexible and reliable tool for protecting your online privacy and security. By carefully considering the factors outlined above, you can select a VPN service that aligns with your specific needs and provides a reliable layer of protection against cyberthreats. Talk to us to learn more about VPNs and other cybersecurity solutions.