Import your files seamlessly from Windows to Mac
Do you need to move data from your old Windows PC to a new Mac? It’s easy. Over the years, Apple has made several improvements to its desktop OS, and one of them is a seamless import of data from a Windows PC using the macOS Mojave Migration Assistant. You’ll be accessing your personal and work files in your new Mac in no time. Here’s how to get started. Preparing to migrate data Both the PC and the Mac need to be connected to the same Wi-Fi network, or if you prefer, you can run an Ethernet cable between the ports on the PC and Mac for a direct connection. Since newer Macs do not have an Ethernet port, you may need to purchase an adapter like the Apple Genuine Thunderbolt to Ethernet Adapter. Now you’ll want to make sure that your Windows drive on the PC doesn’t have any issues. To do this: Choose Start > Run. You can also press the Windows key + R on your keyboard to open the Run box. In the Run window, type ‘cmd’ and press Enter. In the command window, type ‘chkdsk’ and press Enter. The chkdsk utility may report that it found problems. In that case, type ‘chkdsk drive: /F’ and press Enter. Note that the “drive:” here is the Windows startup disk, like “c:” or “d:”. At the prompt that appears, press the Y key, then restart your PC. This process might need to be repeated until chkdsk reports no issues. If you can’t clear chkdsk issues, you may need to have your PC serviced before you migrate data to the Mac. Migrating data from PC to Mac You’ll need to download and install the Windows Migration Assistant to your PC. It currently has three different versions, each for a different version or versions of macOS/OS X. If you’re running macOS Mojave, download this version of Windows Migration Assistant. For macOS Sierra and High Sierra, download this version. Still running OS X El Capitan or earlier versions of OS X? Download this version. However, if your new Mac is using OS X Mountain Lion v10.8 or earlier, follow the Mountain Lion migration steps instead. Once the Windows Migration Assistant is installed on your PC, it’s time to get started. 1.) Quit any open Windows apps. 2.) Launch Windows Migration Assistant. 3.) Click ‘Continue’ to begin the process. Note that you may be asked to disable automatic updates on your PC for a while; click ‘Continue’ to bypass this. 4.) Now start up your Mac if it’s not already up and running. If it’s a brand new Mac and has never been booted up before, Setup Assistant automatically launches. If you’ve already set it up, go to Applications > Utilities and launch Migration Assistant. 5.) In Migration Assistant on the Mac, go through the onscreen prompts until you reach the prompt asking how you want to transfer your information. Select ‘From a Windows PC’, then click ‘Continue.’ When prompted, enter the administrator name and password. 6.) Click ‘Continue,’ and all other open apps will be closed. 7.) On the migration window on the Mac, a list of available computers will appear. Select your PC from the list, then wait for the PC to show a passcode. That same passcode should show up on the Mac as well. Once it does, you can click ‘Continue’ on both the Mac and PC. 8.) The Mac now scans the drives of the PC and creates a list of information you may wish to migrate. When the scan is complete, select the data you wish to migrate to the Mac, then click ‘Continue.’ If you have a lot of content, the transfer might take several hours to finish. 9). When the migration is complete, quit Windows Migration Assistant on the PC, then log into the new user account on your Mac. You’ll be asked to set a password for your new Mac account. After logging into the Mac, remember to authorize your Mac in iTunes so you can play content downloaded from the iTunes Store. Make sure to log into iCloud as well. What types of data are transferred? A surprising amount of the data on a PC can be transferred to your Mac. For many business PC users, it’s important to know that transfers from Outlook are only supported for 32-bit versions of the program, as Migration Assistant doesn’t support the 64-bit versions. Outlook users can also run the app on Mac (as part of Microsoft Office for Mac) and connect to the same servers for access to their contacts, calendar, and so on. Photos show up in your Mac’s Home folder — that’s the one in the Users folder with your name. A good way to import all of those photos is to launch the Photos app on your Mac, select File > Import, and then choose your Home folder. The Photos app scans that folder for all photo files and presents them for review before being imported. If you used either Windows Live Mail or Windows Mail on your PC, both your IMAP and POP settings and messages move to the Mac Mail app. For Windows Mail, “People” moves to the Mac Contacts app. Any bookmark you had saved for Internet Explorer, the old Safari for Windows, and Firefox on the PC is transferred to Safari on your Mac. iTunes content — music, movies, and other files — stored in the Windows version of iTunes is transferred to iTunes on the Mac. Finally, some system settings from the PC — language and location settings, web browser home page, and custom desktop pictures — are also moved to System Preferences. Changing hardware and operating systems, as well as updating applications, can be a burden, especially if you have hundreds of workstations to manage. These tasks, however, are vital for growing businesses. If done right, scaling hardware and software can be secure, efficient, and cost-effective. Consult with a certified IT support expert today.
Add hours to your day with these PC hacks
Because there are only so many hours in a workday, it’s vital to make the most of your time. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work. Monitor productivity levels Start by tracking how much work you complete on an average day. There are many useful apps for this. For example, Google Chrome has an extension called RescueTime, which records your most frequently visited sites and tracks how much time you spend away from your computer. The app will provide you with a productivity rating and a detailed log of how you spend your time at work. If you discover you’re wasting a huge portion of your time on social networking and other productivity killers, you’re more likely to make conscious adjustments on how you manage your time. Get rid of clutter You can also decrease distractions and increase your output by deleting old files, uninstalling unused programs, and organizing documents into appropriately labeled folders. This makes finding files easier and improves your computer’s performance as well. As for the clutter in your email inbox, Gmail and Outlook both have features that filter out unimportant messages. Simply enable Priority Inbox on Gmail or Clutter on Outlook to get a clean, spam-free inbox. Block sites that waste your time Visiting non-work-related websites hinders productivity. A quick five-minute break to check your Facebook feed may not seem like much, but a few of those per day add up to a lot of time. If you and your employees have trouble staying away from social media sites like Facebook, Instagram, and Twitter, it’s a good idea to block access to them using URL filters. Alternatively, you can use apps like StayFocusd or Strict Workflow. These allow you to set a limit on how long and how often users can visit non-work-related sites. Stay on track with to-do lists To-do lists help you break down large projects into manageable, bite-sized tasks. Crossing things off the list is surprisingly satisfying since it gives you and your employees a sense of accomplishment and total visibility over your progress. You can choose from a wide variety of digital to-do lists like Google Tasks or Trello. These platforms allow you to set deadlines for small tasks and write clear instructions for each. What’s more, they’re incredibly easy to use and are great for keeping track of your workflow. Use keyboard shortcuts Mastering keyboard shortcuts will make it easier and faster to perform simple functions. There are more than a hundred useful shortcuts, but here are the most common shortcuts you should keep in mind: Ctrl + C, Ctrl + V, Ctrl + X – to copy, paste, and cut selected items Ctrl + Z – to undo an action Alt + Tab – to switch between open apps Alt + F4 – to close the active app For more of these, take a look at this updated list of advanced shortcuts for Windows. In this digital age of short attention spans, focus is key to achieving business success. Drop us a line today if you’d like to know more about how tech can induce focus and improve overall productivity for you and your business staff. Published with permission from TechAdvisory.org. Source.
What you need to know about VoIP phishing
Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake numbers More cybercriminals are launching vishing scams because it’s easy for them to hide their tracks and the risk of getting detected is minimal. Using a fake number, scammers can contact your employees, pretend to be a representative of a bank or government agency, ask for sensitive information — such as salary information, account numbers, and company intellectual property — and get away with it. Scammers can also manipulate local numbers to emulate multinational banks, which they will then use for various VoIP scams. VoIP is easy to set up and difficult to track It isn’t difficult to configure a VoIP system, which makes it easy to make fraudulent phone calls or messages. Scammers only need to know the basics of a VoIP setup. VoIP hardware such as IP-PBXs, IP phones, and routers are also inexpensive and quite easy to access. Hackers can conveniently connect these equipment to PCs to record phone calls and steal information from conversations. Additionally, fake numbers are difficult to track because they can be ditched at any time. And with advanced voice-changing software widely available nowadays, a vishing scam is much easier to pull off. Caller ID can be tampered with In some vishing scams, attackers don’t even have to terminate a number to cover their tracks. Instead, they can trick users into thinking that they’re talking to a legitimate Microsoft technical support staff, a PayPal representative, or a fraud investigator simply by tampering with the caller ID. VoIP scamming is cost-efficient Traditional phones are still used for phishing scams, but they don’t compare to the efficiency that VoIP affords, which allows attackers to target victims all over the globe at a fraction of the cost. Cybercriminals resort to VoIP scamming because the price per call is much lower. Vishing scammers are sneaky and resourceful, and they will exhaust all possible means to attack your systems for profit — and that includes your VoIP channels. Protecting yourself is simple To protect against VoIP-based scams, set stringent policies on information sharing and impose strict security processes for all business communications. Informed and aware employees are key to making sure that scammers are held at bay. Protect your company against all types of scams by getting in touch with our experts today. Published with permission from TechAdvisory.org. Source.
Boosting productivity with Workplace Analytics
Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace Analytics extracts behavioral insights from data gathered from Office 365 email, calendar, documents, and Skype. This means any data an employee types into their email and calendar — whether the information is in the subject line or in the body itself — can be used to determine their productivity. The program has an overview dashboard that provides specific information: Week in the Life provides an overall view of how the entire organization spends time and how members collaborate with one another Meetings Overview shows the amount of time people spent in meetings Management and Coaching gauges one-on-one meetings between your staff and their manager Internal Networks shows how people within the company connect with one another External Collaboration provides insights into how people from your company connect with those from third-party organizations Teams Collaboration takes a look at how employees and managers communicate with their colleagues What does Workplace Analytics aim to do? According to Microsoft, Workplace Analytics addresses businesses’ most common challenges: complexity, productivity, and engagement. Using Workplace Analytics data, managers and human resources departments can form productivity strategies for the entire company. If most of your employees spend 60% of their time attending meetings and not enough time doing creative work, managers can come up with a strategy to reduce meeting times and focus more on productive tasks. Workplace Analytics also identifies how employees collaborate with internal and external parties. Suppose one of your sales staff frequently communicates with certain contacts. By using Workplace Analytics data, the manager would be able to determine whether this particular collaboration pattern is helping the employee hit sales targets or he or she is missing out on other more critical contacts. Based on this info, managers would also be able to determine which employees are most likely to meet or exceed their targets and set company-wide standards accordingly. Workplace Analytics also allows managers to determine an employee’s level of engagement (i.e., whether the organization’s collaboration patterns are good for the company), and whether workloads are fairly distributed among workers and/or departments. Is Workplace Analytics useful for small businesses? Large corporations have been using Workplace Analytics, but small businesses can also benefit from it. The data used to provide insights are what employees generate themselves — how much time they spend on meetings, whom they frequently communicate with, and how much time they spend on productive tasks. Aside from letting managers examine their staff’s work behavior, Workplace Analytics also provides an overall look at an organizational level. If you want your organization to further harness the capabilities of Workplace Analytics and other Office 365 tools, give us a call today. Published with permission from TechAdvisory.org. Source.
Speed hacks to make Google Chrome faster
Is your Google Chrome browser a little slower lately? While Chrome is widely known as the browser of choice, it does have a habit of consuming a lot of system RAM. Additionally, there are times when it feels slower than before. Fortunately, these problems are simple to fix. Here are some speed hacks that will make Chrome faster. Clear your browsing data Chrome stores cached copies of websites you visit so it can load the page faster when you visit them again. It also keeps a database of your browsing history and cookies for the same purpose. As you visit more and more websites, these pieces of data accumulate in Chrome and can slow the browser down. Thankfully, the solution is easy: clear your cache. Simply access your browsing history by entering chrome://history in your address bar. From the left panel, select Clear browsing data. Choose which data to delete by clicking on the checkboxes of all items you want deleted, like cached images or cookies. You can also select the time range that will be affected by the deletion. You can delete your history for the past hour, the last 24 hours, the last seven days, and from the beginning of time. Once you’ve selected the files you want to delete and their corresponding time range, click Clear data. Disable extensions Extensions are downloadable programs from the Chrome Web Store that you can add to your browser to give it more functionality and a personalized touch. For example, you can add an extension that blocks ads, one that shortens URLs, or one that shows your most important tasks of the day. While these extensions are useful, they can slow Chrome down if there are too many installed at once. Most extensions will show on Chrome’s address bar, and you can quickly uninstall them by right-clicking on their icons and selecting Remove from Chrome. You can also manage all extensions by typing chrome://extensions in your browser and hitting Enter. From there, you’ll find a list of all the extensions you have (even those you don’t remember installing). Simply scroll through the list and click Remove to delete the extensions you don’t need. Remove ads and malware Sometimes, Chrome slows down because of malware or adware extensions. Extra toolbars, recurring pop-up ads, and web pages redirecting to other addresses are clear indications of these. Google once had a downloadable app developed for Chrome that scans and removes unwanted programs called the Clean Up Tool. In 2018, Google discontinued that app and made malware scanning even easier. Just type chrome://settings/cleanup in your browser, and click on Find to detect and remove harmful software on your computer. A top-performing web browser benefits your business in many ways, including enhancing your employees’ productivity and speeding up communication. If your web browser is performing poorly or takes forever to load a page, don’t hesitate to get in touch with us so we can identify and fix the problem right away. Published with permission from TechAdvisory.org. Source.
Top reasons for technology business reviews
Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews. A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party IT consultant who will give an objective assessment of your technology and provide recommendations to help you meet your goals. If done properly, technology business reviews allow you to: Save money Every review starts with a cost-benefit analysis to determine whether an implemented solution is worth the continued investment. If there are technologies costing you a fortune in management and maintenance fees, consultants will advise you to cut them from your budget. The best ones will recommend cost-effective alternatives so you can do more with less. Increase productivity System-wide reviews of your IT infrastructure show you what processes are hindering business operations. This allows you to formulate solutions to increase productivity. For example, if employees are mainly sharing files via email, consultants might suggest cloud collaboration platforms, like Office 365 or G Suite, that store data in a centralized location for seamless file sharing. Enhance security and compliance Technology business reviews can also uncover security risks within your business. Consultants look for missed patches, poorly configured networks, and other software vulnerabilities that can be easily exploited by cybercriminals. They’ll then compile their findings to create a more robust cybersecurity strategy, usually, one that involves implementing advanced solutions like intrusion prevention systems (IPS), file access restrictions, and patch management software. If you operate a business that’s subjected to data regulations like the Health Insurance Portability and Accountability Act (HIPAA) or Payment Card Industry Data Security Standard (PCI DSS), consultants will also pinpoint IT practices and solutions that are noncompliant and customize a strategy that ensures the privacy, integrity, and availability of your data. Implement technologies that fit Considering that new technologies are released at a breakneck pace, it’s important to pick those that will help you achieve your business goals. Technology business reviews keep you up to date on the latest technology trends and gauge the impact of implementing them so that you can make informed decisions. Whether your goal is to increase profits, productivity, security, or all of the above, technology business reviews can put you on the right track. Our seasoned IT consultants can conduct these reviews for you and develop a strategy that gives you an edge over the competition. Just give us a call. Published with permission from TechAdvisory.org. Source.
How to remove bloatware from your Windows 10 PC
Bloatware is pre-installed software (that may or may not be malicious) that typically requires an unwarranted amount of disk space, slowing down your computer and exposing you to more cybersecurity risks. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage layouts and pop-ups were making surfing unpleasant. A deep dive into the problem led to the discovery of pre-installed software called Superfish — malware in the form of an adware pusher. The app caused an uproar not only because of its disruptive ads, but also because it was found that Lenovo had essentially interrupted what’s known in the industry as the certificate chain — a chain of trust whereby companies that run machines that users visit as they traverse the internet provide certificates that prove they’re a legitimate party. With Superfish, Lenovo allegedly used self-signed certificates — as Lenovo is a known and trusted brand — making Superfish the root Certificate Authority (CA), meaning it can decide which encrypted communications to trust. This was bad news for data privacy because in theory, Lenovo could have used Superfish to generate a valid encryption certificate, giving them an opportunity to abuse this trust to spy on PC owners. It also meant that malicious hackers could simply use Superfish’s encryption methods and abuse them to intercept other people’s internet traffic. Bloatware everywhere Microsoft has developed and deployed its fair share of bloatware as well. The Windows 10 operating system, in particular, has plenty of them, such as: Quicktime CCleaner uTorrent Shockwave Player Microsoft Silverlight Browser toolbars Coupon printer for Windows WinRAR Apps by the hardware manufacturer (laptop brand) Some of these even run in the background and slow down computers without users knowing it. While some users find value in these add-ons, many prefer to start with a leaner operating system due to storage space and processing power concerns. If they want a particular software, they prefer to download it themselves so they can have greater control over their machines and how they experience their hardware and software. Like Superfish, other Windows 10 bloatware can also cause critical vulnerabilities. One ironic incident involved a pre-installed version of Keeper Password Manager. Instead of keeping passwords safe, it allowed malicious actors behind any website to steal passwords due to bloatware. While Windows 10 users needed to enable Keeper to store their passwords that exposed them to vulnerabilities, it makes you wonder why such a flawed password manager app was there in the first place. How to rid your PC of bloatware Removing inclusions you did not ask can be a hassle, but it’s actually fairly easy. Windows has been kind enough to include a robust bloatware removal tool so that you can remove all apps you don’t need. Here’s how: Click the Start menu and type Windows Security in the search bar. Go to the Device Performance & Health section. Scroll down and you’ll see a section with the header “Fresh start”. Click on the additional info link at the bottom. Click on Get Started and accept the user account control (UAC) prompt. The Fresh start interface should pop open. Click Next. The tool will present a list of Windows 10 bloatware that will be removed. Review the list and click Next. Click on Start. Bloatware not only clutters your laptops and PCs, but it can also render your business vulnerable to cybersecurity breaches. Save yourself from tons of headaches down the line; learn more about protecting your computers from bloatware. Call our team of IT experts today. Published with permission from TechAdvisory.org. Source.
Do these before buying cybersecurity software
The booming market for cybersecurity products is a sign that businesses are taking the issue seriously. But before your company invests in any product, ask yourself if it’s something you really need. Here are some tips on how you can make the most out of your cybersecurity investment. Uncover threats and vulnerabilities Every business should run a risk assessment to evaluate its current cybersecurity infrastructure. Doing so is one of the easiest ways to identify, correct, and prevent security breaches. After discovering potential issues that cyberterrorists could exploit, rate them based on probability of occurrence and potential impacts on your business. Keep in mind that risk assessments are specific to every business, and there is no one-size-fits-all approach for technology that will work for small- and medium-sized businesses (SMBs). Variables like your line of business and operating environment will account for differences in needs and risks. For instance, manufacturing companies and insurance groups have totally different applications to secure. After tagging and ranking potential threats, identify which vulnerabilities need immediate attention and which ones can be addressed further down the line. For instance, a web server running an unpatched operating system will take precedence over a front desk computer that’s running a little slower than normal. Tailor controls to risks Instead of spending time and money evenly on all systems, focus solutions on areas with high risks. Address these areas’ issues immediately after an assessment, but also put plans in place to evaluate their risk profiles more often. This approach is particularly useful to businesses that don’t have deep IT budgets but don’t want to make security sacrifices. Assess existing cybersecurity products Chances are, your organization has already spent a great deal of money on purchasing and maintaining various security products. By conducting risk assessments more often, you can improve the strategies you already have in place and uncover wasteful spending. You may discover that one outdated system doesn’t really need to be upgraded, or that another legacy technology needs to be ditched. Remember that your existing products were purchased to meet specific needs, and these needs may have immensely changed or disappeared altogether. Overcoming cybersecurity obstacles becomes easier if you regularly evaluate your IT infrastructure. Contact our experts for help conducting a comprehensive assessment today. Published with permission from TechAdvisory.org. Source.
What can you do with an old PC?
If your PC has been struggling to perform all the tasks you have at hand, we completely understand why you would be itching for a new one. But even if it’s old, sluggish, and always crashing, your old desktop or laptop may still prove to be useful. Here are some things you can do with an old PC. Make a NAS server Network-attached storage (NAS) is a server for your small business network that lets you store files that need to be shared with all the computers on the network. If your old PC has at least 8 GB of RAM, you can use it as your own NAS. Simply download FreeNAS, a software accessible on Windows, MacOS, or Linux, that enables you to create a shared backup of your computers. FreeNAS has access permissions and allows you to stream media to a mobile operating system (OS), like iOS and Android. But if you’d rather convert your PC into a private cloud for remote access and data backup, Tonido is a great alternative. This free private cloud server turns your computer into a storage website, letting you access files from anywhere on any device. Tonido offers up to 2 GB of file syncing across computers, and there are even Tonido apps for iOS and Android. Secure your online privacy Install The Amnesic Incognito Live System (TAILS) on your old computer and enjoy your very own dedicated privacy PC. TAILS routes all your internet traffic and requests through TOR Project, a software that makes it difficult for anyone to track you online. All of this Linux-based software’s integrated applications like web browsers, Office suite, and email software are preconfigured for robust security and privacy protection. Activate kiosk mode In Windows 10, enabling Assigned Access “kiosk mode” ensures that only one app is allowed to run in the system. To activate this mode, open Settings and go to Accounts > Family & other users, then click on the Set up assigned access option. From there, you can choose which app the system can access. For example, if you want a dedicated audio and video conferencing system, you can choose to give assigned access to Skype or other online communication apps. This mode is also perfect for setting up a public information desk for walk-in customers or a dedicated point-of-sale system for cashiers. Create a guest computer When you have to accommodate for consultants and temporary staff, it may be worth setting up a bare-bones guest computer. First, reformat your PC and reinstall the latest Windows or Mac operating system. Then, install security updates and set up guest restrictions to prevent unauthorized access to critical systems. Ideally, temporary staff should only be able to use guest computers for things like email, web browsing, and standard productivity software. Salvage PC parts If your old computer can’t be transformed into a NAS server or service kiosk, consider reusing certain hardware components. For instance, you can reuse RAM sticks for another computer, repurpose hard disk drives as external hard drives, and set up a second display with an old monitor. Reselling hardware components like motherboards and video cards is also a good idea if you’re saving up for a new PC. Finally, keep your cables. Many USB adaptors, ethernet cables, and AUX cords are compatible with a wide array of electronics. We’re always on the lookout for ways to help our clients make the most out of their technology investments. Want to know more about how to utilize hardware to your business’s advantage? Give us a call. Published with permission from TechAdvisory.org. Source.
VoIP call quality issues and how to fix them
With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality. Here are some of the common problems and how to address them. Choppy voice The main factor in disjointed, start-stop sounding messages in a VoIP environment is packet loss, which occurs if individual data “packets” are lost in transmission. When this occurs, the gateway at the receiving end of the call tries to predict what’s been lost; but when it can’t, the gap in data remains empty, resulting in choppy audio. Insufficient bandwidth is often to blame for this issue, so make sure to check your bandwidth usage. Limit the use of bandwidth-heavy applications (e.g., video streaming apps) and tweak your router settings to prioritize VoIP traffic. Also run a test for malware or spyware, which may be hogging the bandwidth. Static Many VoIP systems use an analog telephone adapter (ATA) to convert analog voice signals to digital signals. This sometimes produces static during calls, with the culprits usually being incompatible power supplies or feedback from the phones plugged into the ATA. Easy fixes include unplugging/replugging the ATA and/or the devices connected to it, or switching to IP Phones, which require no analog/digital conversions. Voice echo It’s fun to hear your voice repeating throughout the high-walled canyon you’re hiking, but not so great when you’re talking on the phone. There are a few things you can do to reduce it, such as adjusting volume and microphone/amplifier gain settings, upgrading your USB headsets, or implementing VoIP echo cancellation software. Jitter Jitter happens when data packets arrive at the receiver in the wrong order, creating a garbled voice. You can minimize this issue by using a jitter buffer — an area where data packets are temporarily collected, stored, and sent out in a regular, orderly fashion. This way, packets are delivered perfectly every time. Want to ensure a smooth experience with VoIP? Let us handle all of your VoIP concerns. We can help you manage everything, from planning to installation to optimization. Contact us today for more information. Published with permission from TechAdvisory.org. Source.