6 Compelling reasons to not jailbreak your iPad

For most users, the iPad is fantastic just as it is. It’s easy to use and there are myriad apps and content available to download from the App Store. But there are people who aren’t too happy with the restrictions that Apple imposes on how they can control and customize their device. Jailbreaking is a popular workaround for this, and when done right, it can boost the iPad’s functionality in many ways. However, it can also have some serious unintended consequences. Security vulnerabilities Jailbreaking removes security features designed to protect your iPad and the sensitive information it contains. So when you download and install third-party apps onto your jailbroken iPad, you may introduce malware, spyware, and viruses that can compromise your data’s security and slow down or damage your device. Warranty issues Although modifying your own device is perfectly legal, Apple has made it clear that jailbreaking is a violation of the iOS software license agreement. As such, any jailbroken Apple device will not be protected under their warranty service coverage. Apple may even deny service for your jailbroken iPad, so if something goes wrong with it, you’re basically on your own. No iOS updates Technically, you can install iOS updates onto your jailbroken iPad, but you’ll lose your jailbreak. This means you have to go through the entire jailbreaking process again and reinstall all apps and extensions. What’s more, if you decide to update your iOS, you may have to wait for an updated jailbreak version to become available, which could take days, weeks, or even months. Device instability Jailbreaking can cause your iPad to randomly reboot or malfunction. Also, because third-party apps can access features and protocols not available for apps designed or approved by Apple, you may find that your jailbroken iPad crashes more often or that certain apps don’t work smoothly. Shortened battery life The jailbreak in and of itself doesn’t affect your iPad’s battery life. Shortened battery life issues on jailbroken iPads may be caused by installed third-party apps and tweaks. Some of these, like lock screen widgets and live wallpapers, might be increasing background activity on your device and thus draining your battery faster. Unreliable voice and data services If you use jailbroken iPads, you may experience dropped calls and spotty data connections more frequently. This can be a major issue if you use your device for work, as unreliable voice and data services can hinder your communications with your colleagues and clients. Additionally, you may encounter some location data problems on your jailbroken device. Now that Apple has added so many features to iOS, jailbreaking iPads is not as prevalent as it was in previous years. But if you’re still considering jailbreaking your device, keep in mind that doing so puts your iPad and data at risk. If you want to learn more about jailbreaking or need help with your Apple devices, get in touch with our experts today. Published with permission from TechAdvisory.org. Source.

Why Quality of Service is crucial for VoIP

One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS. What is QoS? VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network. This performance is usually measured by looking at objective statistics like bandwidth usage, transmission delay, call jitter, error rates, etc. Subjective data, like what the end users think of the system’s performance, are also factored in. Why does QoS vary among providers? QoS does not only apply to VoIP, but also to traditional phone systems. It would not be an exaggeration to say that the quality of landline calls is near perfect. This is because all traditional phone network providers invest in physical networks and connections that offer high QoS. That means switching from one provider to another doesn’t affect the quality of the calls. But investments in physical networks are expensive, and customers end up shouldering the costs. The high cost of maintaining the transmission network (phone lines, switches, etc.) is also why there are only a couple of phone providers in most areas. In other words, it’s just too costly for small companies to launch a traditional phone network system. In comparison, VoIP systems are a lot cheaper to set up and maintain. This has led to a high number of VoIP providers. And because anyone with capital can set up their VoIP systems without having to adhere to a standard, the QoS amongst providers can vary drastically. To find the provider with the best QoS, ask them these three questions: How much of the network infrastructure do you own? Almost every VoIP provider will rely on public infrastructure in order to transmit data. The rule of thumb is, the bigger the company’s share in the infrastructure, the higher its QoS is. This is because the provider will have more control over the technology. One of the best options is to look for facilities-based providers. These companies own almost all of the network that carries VoIP calls and can therefore offer better services and quality. How much traffic will run over public internet? Some of the most popular solutions like Vonage will use almost 100% public internet for their traffic. Other companies will use a mixture of public and private networks, often using public internet for more affordable packages and private internet for high-end users. If you often use VoIP for functions that require heavy bandwidth like conference calling, then you may need to sign up for more expensive packages so the QoS doesn’t drop. What level of quality can you guarantee? The best providers will be able to guarantee a QoS that is comparable, or even better, than traditional phone networks. This is especially important for businesses that are looking to switch to a full VoIP solution. Ask your prospective provider to run a few tests on your network and to give you a quality assurance. If the numbers are too low for your business needs, look for another provider. Do you want to know more about how to pick the best VoIP provider and how VoIP can benefit your business? Get in touch with our experts today. Published with permission from TechAdvisory.org. Source.

Presenting using PowerPoint? Use these tips

Do you find it difficult to keep your audience’s attention whenever you do a PowerPoint presentation? You’re in luck because we have some of the best tricks of the trade to share with you. Start slideshows instantly The audience doesn’t want to see the speaker’s cluttered desktop or unread emails as the PowerPoint presentation is being set up. Therefore, while waiting for everything to be ready, make sure the projector does not display anything — either have the operator cover it or display something else via the dual monitor function. Take this time to introduce yourself and do a short spiel about what you’re going to talk about. Then, once the slideshow is ready, cue the operator to uncover the projector or switch the dual monitor screens. If you’re both the presenter and the projector operator, you can take steps so that your PowerPoint file instantly opens as a slideshow (i.e., it bypasses PowerPoint’s editing mode): Before presenting, save your file as a PowerPoint Show in the folder of your choice. When you’re about to present, open the folder and double click your file. It’s that easy! Take note that this won’t work if you try to open the file via any of PowerPoint’s Open functions — you have to go to the file’s location and double click from there. And to end the show, just press the Esc key. Say no to bullet points Audiences hate it when presenters just read walls of text off of their slides. It’s supposed to be a presentation, not a tedious read-along. Some say that bulleted items that have no more than seven words each is good, but both Steve Jobs and Tim Cook agree that bulleted lists aren’t the ticket. A better way to create lists is to drop each item in one at a time, if possible, next to a big image that is the main focus of your presentation. Don’t forget to talk about each individual list item, but not with bullets. Insert pictures from Flickr and OneNote Jazz up presentations by including images or memes that’ll make the audience laugh instead of doze off. Head to the Insert tab and select Online Pictures — you’ll see Office.com Clip Art, Bing Image Search, Flickr, OneNote, and even Facebook. A vast pool of online images is now at your disposal. Alternatively, you can just take photos of yourself and use those to help drive your point home in an engaging and relatable way. Pull back the focus with blackouts and whiteouts Audience members tend to lose focus or drift away when presentations are longer than usual. If you suspect audience members are starting to lose focus, hit the B key for a complete blackout or the W key for a total whiteout. Then hit any key or click the mouse to return to the slides — this technique helps get the eyes back on you, where they belong. Chart animation The challenge doesn’t lie in inserting a chart into the presentation, but in making it interesting. Enter chart animation. After inserting the chart, click the Animations tab and activate the Animations pane. From there, click Add Animation. Pick an animated effect. Then, in the Animation Pane where you see the entry for the chart’s animation, right-click and select Effect Options. This lets you customize sound and animation timing. But on the final tab — Chart Animation — be sure to change Group Chart from “As One Object” to “By Category.” This displays charts one element at a time as you click, with bars or slices of pie arriving one after the other, as if each was its own slide. Extend music over multiple slides To add music to your slide, go to the Insert tab, select Audio > Audio on My PC. Then, in File Explorer, find the music file you want to use and then select Insert. But why confine your favorite tunes to just one slide? Expand it over the duration of your presentation by clicking on the speaker icon that indicates the embedded audio. On the Playback tab, choose Play in Background to have the audio play across the next few slides or until the music stops. Duplication If you are constantly reusing the same element throughout your presentation, the good old Ctrl-C + Ctrl-V keyboard shortcut is fine, but Duplication is better. Hold Ctrl while you click and drag on the object to create an exact dupe; keep selecting and making dupes and they’ll all space themselves out evenly. You can even duplicate entire sets of slides: simply select one or more slides on the left navigation pane, select Insert > New Slide > Duplicate Selected Slides. Animate, animate, animate Any element of a PPT slide can be animated. Choose the element, go to the Animations tab, and at the right end of the Animations Gallery, click the down arrow to get “More.” You can choose from many options about how an element appears, gets emphasis, or disappears — but for animated motion, go to the fourth section. If you pick Custom Path, you can get the object to do just about any wild motions you want on the screen before it settles down. Use animations to add flair to your presentations. Don’t overdo them — you don’t want your audience to get motion sickness. PowerPoint slideshows don’t have to be complicated. In fact, if animations and music cramp your style, then don’t use them. At the end of the day, it’s you who’ll be carrying the presentation and discussion. The slideshow is just a visual aid that helps people understand your points and remember them better. If you have any further questions regarding our tips or how to execute them, please feel free to give us a call or send us an email. We’re more than happy to answer all of your questions. Published with permission from TechAdvisory.org. Source.

Protect your business data in the cloud

Despite its enhanced security features, cloud computing isn’t 100% safe from data breaches. A small- or medium-sized business still needs to be proactive in making sure their data is secure in the cloud. The following tips will help tighten cloud data security. Know your cloud apps: Get a comprehensive view of the specific threats that business apps pose. Ask questions like: Which ones render you more or less prone to a breach? Does an app encrypt data stored on the service? Does it separate your data from that of others to limit exposure when another tenant has a breach? Migrate users to high-quality apps: Cloud-switching costs are low, which means that you can always switch to another application that best suits your needs. Take the time to consult with your vendor before switching to another app to make sure the new app is secure and compatible with your systems. Now more than ever, you have choices. Find out where your data is going: Take a look at your data in the cloud. Review uploads, downloads, and data at rest in apps to determine whether you have potential personally identifiable information (PII), or whether you simply have unencrypted confidential data. If you do have PII stored in the cloud, you need to make sure there are additional layers of security measures in place such as encryption. This is to avoid violating compliance regulations and paying hefty fines. Look at user activities: It’s important to understand not only what apps you use but also how these apps use your data. Determine what apps employees are using to share content and whether such apps have a sharing functionality. Knowing who’s sharing what and with whom will help you understand what policies to best employ. Mitigate risk through granular policy: Start with your business-critical apps and enforce policies that matter to your organization in the context of a breach. For example, block the upload of information covered by certain privacy acts, block the download of PII from HR apps, or temporarily block access to vulnerable apps. The key to preventing a data security breach in the cloud lies in careful attention to your cloud applications and user activity. Analyzing your apps and looking into user activities might be time-consuming, but minimizing cloud and data security breaches makes this task worthwhile. Looking to learn more about today’s security? Contact us and let us manage and minimize your risks. Published with permission from TechAdvisory.org. Source.

Get more work done by getting rid of desktop clutter

A cluttered computer desktop can hamper productivity. When a bunch of files, folders, and applications are fighting for space on your desktop, it can be difficult to look for the ones you need. You may not realize it, but the clutter affects the way you work and slows you down. Follow these tips to get rid of the mess on your desktop. Do a bit of recon Before you go on a deleting spree, sort out the files and folders on your desktop to know what you need to keep. An easy way to do this is to right-click on an empty area of your desktop and select Auto arrange icons. This will organize your icons into a grid format that makes it easier for you to view all the icons on it. Then, right-click on the empty space and hover your mouse over “Sort by” and select Date modified to arrange the icons by the date they were last opened, with the latest on top. Create holding and app shortcut folders People often use their desktop to hold downloads, photos, screenshots, email attachments, and other files, which easily messes up the desktop. In truth, you probably don’t need all these shortcuts on your desktop. To prevent shortcuts piling up, create a folder on your desktop for all nonessential files and folders. Use this folder to store temporary items, including those you don’t intend to keep for long. Then, delete the files inside the folder once you no longer need them. It also helps to create a shortcut folder. When you install new programs on Windows, a shortcut icon is often automatically added to your desktop. However, desktop shortcuts should be for frequently used programs only, so create a separate folder for shortcuts to seldomly used programs. Be ruthless in decluttering Once you have your folders set up, it’s time to get rid of the clutter. If you haven’t used a file or folder in the past two months or so, you should seriously consider getting rid of it. Uninstall programs you no longer use, delete images you no longer want or need, move unimportant files elsewhere, and place the rest in relevant folders. Once completed, take a look at your browser to see where it stores downloaded files. If your browser downloads files to your desktop by default, go to Settings and change the target location to the Downloads folder. Stick with your plan Once you have decluttered your desktop, try to stick with the rules you’ve made. Whenever you download something, ask yourself whether it should go to the desktop or someplace else. Of course, sticking with these rules won’t always be easy, so aim to clean up your desktop at least once or twice a month. Use the taskbar or Start menu for apps Pinning apps to the Start menu and the taskbar is a great alternative to simply having program shortcuts on your desktop. To pin apps, open your apps list (click the down arrow from the Windows Start screen) and right-click on the application you would like to pin. Then, simply select Pin to Start or Pin to taskbar. Strategically position your wallpaper An interesting way to minimize clutter is to pick a wallpaper that you like, which could be your favorite picture or slogan. Frame the image so the focus is in the center of your desktop. Then, place your icons around the image in a way that allows you to still see the image. If you can’t see the image, that means you have too many icons and it’s time to get rid of a few. Having a wallpaper that you like can serve as a reminder to keep icons to a minimum. If you are looking to learn more about using optimizing your Windows PC, contact us today for more tips and tricks from office IT experts. Published with permission from TechAdvisory.org. Source.

What are security audits and why do you need them?

Nowadays, it’s more prudent to assume that your business will face a cyberattack in the near future, rather than be complacent and hope for the best. One of the best ways to ensure that your organization has the capability to weather or resist a cyberattack is by conducting a security audit. Auditing and the security strategy Audits are necessary to ensure and maintain system quality and integrity. These system checks help identify security gaps and assure business stakeholders that your company is doing everything in its power to protect its data. An audit is usually made up of three phases: assess, assign, and audit. Having a methodical way of auditing helps you avoid missing important details. It is also crucial that each stage is treated with the same level of importance to ensure thorough and comprehensive outcomes. During the assessment phase, have your IT partner look at the security system you have in place. All of your business computers and servers, as well as every program and every user, need to be checked. The assessment should give you an overview of how secure your business currently is, along with any weak points that need to be addressed. After the assessment, you need to implement the appropriate solutions and partner with the right providers. Ask your IT provider about solutions they can provide for each of your network/system gaps. And for issues that they can’t handle (perhaps because certain machines and software are highly specialized), ask your IT provider for their recommended list of partners. Finally, conclude your audit cycle with an “audit,” which is one last look-around before releasing the system back into the wild. Make sure that installations, patches, and upgrades are integrated properly and working seamlessly. For future reference, take down notes just in case you need information about software and hardware improvements done during this audit cycle. What exactly should be audited? When conducting an audit, there are three factors you should focus on: The state of your security Security — especially digital security — is never at an impasse, and it is always in flux. That’s because cybercriminals are always concocting new malware attacks and threats to infiltrate company networks. And that’s not even accounting for cyberattacks that exploit human error like phishing and other social engineering attacks. This means that system security has shorter and shorter expiration dates nowadays, making audits all the more crucial to implementing your security strategy. The changes made The key to having long-term data integrity is a continuity plan, and not just one that addresses severe business disruptions such as those caused by calamity or disaster. A true continuity plan tries to address every conceivable risk realistically, especially those that can trip up business operations, such as cyberattacks. This can only be possible if you know what kind of hardware and software comprise your system, as well as their respective updates and improvements. Who has access to what Data systems should allow administrators some control over who sees what. Total accessibility is a very dangerous prospect, especially since business nowadays is increasingly hinged on internet presence. An audit will let you check on user access so that you can make necessary adjustments to protect your data. If you are looking for help in developing a security strategy for your business, contact us today to see how our managed solutions can help. Published with permission from TechAdvisory.org. Source.

Save on printing costs with these 5 tips

Many small and large enterprises don’t realize that they are using inefficient printing hardware and processes that lead to unnecessary expenses. To manage your printing needs efficiently and minimize your spending, follow these tips. Replace outdated printers Your years-old printer may still be getting the job done, but they may be taking a bit out of your IT budget. Any piece of equipment that is five years old (or older) requires frequent maintenance and causes more trouble than it’s worth. Because old printers are no longer under warranty, fixing them is costly and challenging. It’s also difficult to find replacement parts for old printers because manufacturers have stopped producing them. When you replace outdated printers with newer, multifunctional ones, you’re investing in hardware that will pay for itself with increases in productivity and efficiency. Avoid purchasing unnecessary supplies A poorly managed printer system will result in a stockpile of cartridges, toners, and reams of paper. This happens when, for example, an employee mistakes a basic malfunction for a lack of ink and then makes an unnecessary supply request. This is more common than you may think, and definitely more expensive. Even without a dedicated printer manager, you can avoid this situation by automating supply replacement. Assign a point person to proactively place orders when supplies are about to run out to avoid ordering items that are still in stock. Impose strict process workflows Submitting expense reports, filing trip reimbursements, and other administrative tasks require a proper document workflow. Without proper guidelines, employees and administrative staff end up printing unnecessary documents. Implementing a printing process workflow can reduce or prevent redundant print jobs that result in wasted paper and ink because of abandoned documents. Go paperless Implementing a document management solution that reduces paper consumption is an effective way to save money. It may not be possible in every department, but those who can do their jobs without printing should be encouraged to do so. Printing lengthy email chains that can be discussed in a meeting is just one example of wasteful practices that should be avoided. And for businesses that have shifted to a work from home setup, going paperless makes total sense. Reduce IT support calls for printing issues Calling on an in-house IT technician to assist with problems like paper jams, printer Wi-Fi issues, and other concerns probably does more harm than good in terms of productivity. You and your IT personnel could avoid dealing with these productivity killers by identifying the problem areas of your print environment. Then, you can work on solutions specific to your office, such as drafting a printing workflow or getting help from document management experts who can recommend time- and budget-saving solutions. Partnering with experts to manage your IT workflow will make your day-to-day operations more efficient and save money on printing costs. Our specialists will gladly recommend best practices and tips on document management. Call us today. Published with permission from TechAdvisory.org. Source.

Taking your business to the next level with unified communications

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution. What is unified communications? UC allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It integrates computer-related communication technologies like instant messaging and video conferencing with Voice over Internet Protocol (VoIP), which allows you to make and receive calls using the internet. What can be integrated? Just about every medium of communication can be integrated. This includes voice communication in all its forms — voicemail, phone calls, voice memos, and the like — as well as multimedia services like video chat and web conferencing. Real-time communication like call screening and call conferencing can also be integrated. Even data services and transactions like eCommerce and online banking can be added to a UC system. What are the benefits of UC to small businesses? One of the most evident benefits is having a single and flexible communication infrastructure that allows you to streamline and enhance business communication and easily manage all the components. Features can be easily scaled up or down to support your business needs. Other benefits include: Hypermobility UC enables you to access your files via a wide array of smart devices, like laptops, smartphones, tablets, and more. This means you can create your office environment and satisfy customers from anywhere you please. This opens up a world of opportunity for real-time collaboration and remote work. Improved productivity Productivity-enhancing communication features, like call info, call routing, and more, gives staff the ability to work more efficiently and better tend to customers’ needs. Web and video conferencing calls, for instance, not only allow for real-time interactivity, but also for better collaboration. Delayed response times and gaps between dispersed teams are also minimized. Real-time updates Real-time presence updates share users’ location and contact information — provided that you authorize the use of this feature. This way, you can get the right information from the right person when you need it. Single point of contact Clearly defined points of contact ensure that stakeholders can reach you by email, phone, SMS, etc., whether they are reaching out to you from a softphone, an IP phone, email, or IM. Reduced costs UC eliminates travel costs and lowers phone bills since it uses the internet to make calls. It also limits the need for expensive on-site hardware, as one UC server keeps everyone connected using the aforementioned communication features. Even better, you can potentially save thousands of dollars on office overheads by allowing employees to work from home since they’ll remain connected with their softphones even when they’re not in the office. It’s only a matter of time before unified communications becomes the norm for day-to-day office interactions. If you’re interested in learning more about how UC or VoIP can transform your business, just give us a call. We’ll answer your questions and help you devise an integration strategy for your business. Published with permission from TechAdvisory.org. Source.

Predictive forecasting in Power BI for Microsoft 365

Many successful business owners throw around the phrase “make your own luck,” but what do these words truly mean? Partly, it means not being deterred by terrible circumstances but rather learning from these setbacks to gain better opportunities in the future. Microsoft’s Power BI puts that principle into practice: with predictive forecasting based on previous data, it helps you better prepare for future business challenges. Power BI is a separate Microsoft product on its own, but if you have a Microsoft 365 Enterprise E5 subscription, then you can avail of Power BI for Microsoft 365. Both versions use a variety of statistical techniques, such as modeling and data mining, to analyze current and previous information to make accurate predictions. Power BI also provides users with the ability to generate reports, interactive charts, and 3D visualizations of business performance. What’s more, Power BI’s built-in predictive forecasting models can automatically detect data seasonality, allowing users to immediately see the annual, regular, and predictable changes in data. It also enables users to see how results are affected by certain parameters. All they have to do is set parameters such as the time or the confidence interval according to their preferred configuration, and the software will analyze data accordingly. Simply put, users can perform advanced forecasting without the complexity that usually accompanies these kinds of processes. Power BI’s predictive forecasting can also help fill in gaps with data. Power View, an interactive data exploration and presentation tool, fills in missing values from a data set before carrying out a forecast for a more accurate result. Get started with Power BI for Microsoft 365 predictive forecasting by doing the following: Upload a workbook with a Power View time series line chart to Power BI for Microsoft 365. Open the file in Power BI. Click on the forecast arrow or drag the forecast dot in the line chart to make the forecasting parameters appear in the Analytics pane at the right of your report. To get your desired forecast or projection, configure the following parameters: Forecast length – This lets you look as far into the future as you wish, be it in days, months, or years. Confidence interval – This parameter allows you to indicate the probability of how close predicted values will be to the actual numbers. For instance, you can set the parameter at 80% to be certain that next year’s actual sales figures will be 80% within the range of your forecast. The higher the confidence interval, the closer the prediction is to the actual results. Ignore last – Outliers in data sets can distort averages and forecasts. For instance, you want to look into sales for the past 12 months, but you know that the data of every month goes through adjustments before being locked in. With this parameter, you can take out data from the most recent month if the numbers haven’t been adjusted yet. Seasonality – A data set is said to exhibit seasonality when a pattern can be discerned from the data values over cycles of time. If you anticipate seasonality in a particular workbook, you can specify the pattern to occur monthly, quarterly, or yearly. Predictive forecasting, if used properly, can immensely help with the overall strategic planning, market penetration, and operations of your business. Looking to learn more about Microsoft 365 and its features? Call us today for a chat. Published with permission from TechAdvisory.org. Source.